Mailing Lists RSS Feeds Twitter Contact

Guide to Infrared
Photography Making Sharp
Images Guide to
Leica Guide to
Zeiss Lenses diglloyd Advanced
Photography Free
Articles Blog

THANK YOU

Purchase completed

Your transaction is complete. A receipt for your purchase has been emailed to you by PayPal. Log into your account at paypal.com to view details of the transaction.

Purchases are processed by a human being; it is not automated or instant for your account to be created or updated. See status below. If after 12 hours you have not received a response and status is normal as shown below , please read What to do... below.

Your login information email comes from diglloyd.com, and is sent to the email associated with your Paypal purchase. Please read the information below for details.

Renewals

If this is a renewal, be sure to quit and restart your browser to establish new credentials.

For renewals, if the email address has changed, your new subscription account should be merged with the prior one: a new email is seen as a new account. This is important because it extends your existing subscription(s). We will need your old email address for reference; there is no other unique information to distinguish subscribers.

What to do if you have not received your login information Permalink

Common reasons the email response is not received, accounting for 99.9% of the issues:

1. Spam filter — providers like HotMail, gmail and the like are aggressive in marking even plain-text email as spam. Check your spam folder.
2. Invalid email address — verify that the email associated with your Paypal account or purchase is up to date. Paypal provides no mechanism to contact a buyer, so we are helpless here.
3. Email provider fault — various reasons: a full email mailbox, or your email provider blocks email from diglloyd.com. We have no way to contact you in this situation.
4. Spousal email address — check the email address associated with the Paypal account/purchase.
5. Approved senders — If you use an email provider that uses an “approved senders” list, you must allow emails from diglloyd.com to pass. Email service that requires filling out a form and/or agreeing to a legal agreement cannot be used: you will not receive a response. It is your responsibility to provide an unimpaired email address.

If none of these apply, check delivery status below.

If there is still an issue (rare), please advise via email, including a phone number as a means of contacting you, since email has apparently failed already (sorry, we cannot make international calls).

Delivery status — Problem emails

4/22/2010 — Schreiman.net